Returns & Refunds
Thank you for shopping at Happy Dayz.
If you are not entirely satisfied with your purchase, we're here to help.
Our products can be returned within 15 days of the original purchase of the product.
To be eligible for a return, please make sure that:
- The product was purchased in the last 15 days
- The product is in its original packaging
- The product isn't used or damaged
- You have the receipt or proof of purchase
Products that do not meet these criteria will not be considered for return.
Damaged Items
If you have received a damaged or incorrect product, please feel free to contact us:
- By phone number: (705) 325-6125
- By email: support@happy-dayz.ca
Send the product with its original packing and the receipt or proof of purchase, to:
- Happy Dayz 69 Mississaga St. E. Orillia, ON L3V 1V4 (705) 325-6125
Refused or Returned Shipments
Packages returned to Happy Dayz incur return shipping fees from Canada Post. When orders are undeliverable due to an incomplete customer address or a failed Proof of Age request, we will issue a refund for your order total LESS THE COST OF SHIPPING BOTH WAYS. It is your responsibility to provide accurate and complete shipping information when placing your order. If a shipping error occurs on behalf of our shipping department, we will gladly correct the error and reship the package at our expense. Please ensure your shipping information is accurate before placing your order.
Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By phone number: (705) 325-6125
- By email: support@happy-dayz.ca